We are pleased to offer the ultimate spa experience, including use of our luxuriously appointed locker rooms, plush robes, quiet lounge, beverage service, and a day pass to use the fitness room, indoor pool and hot tub.
How do I choose my treatment?
Spa Botanica Guest Coordinators will assist you in the planning of the perfect spa experience based on your spa experience.
Whom should I inform of special health issues?
Please notify the Spa Guest Coordinator if you have high blood pressure, allergies, any physical ailments, special needs, or if you are pregnant. All this information can also be completed on your Client Information Form upon arrival at our spa.
When I should I arrive for my treatment(s)?
We suggest that you arrive 20 minutes prior to your treatment to complete paperwork, and enjoy our luxuriously appointed locker rooms and lounge.
Should I shave before my treatment?
It is recommended that men shave at least 2 hours before a facial treatment. Shaving is not recommended prior to any body treatment, pedicure, or hair removal service.
What should I wear?
We suggest that you disrobe to your comfort level. During all treatments, the body is fully draped except for the portion of your body that is being treated. The utmost discretion will be used to ensure privacy at all times. Before and after you treatment, robes and sandals are provided. Daily lockers are available for your use while you are at the spa.
How do I schedule service(s)?
Please call our Spa Guest Coordinators, they are happy to assist you. In order to hold any appointments, we ask that you have a credit card ready to be authorized. We must have a pre-authorized credit card number on file to schedule any service(s).
What if I arrive late for my appointment?
Arriving late will simply limit the time for your treatment. Your treatment will end on time so the next guest will not be delayed. The full value of your treatment will be applied.
For your convenience, a service charge of 20% is automatically added onto your bill at the end of your service(s).
A minimum of 24 hour advance notice is required to avoid charges for cancelled, changed or moved appointments.
We offer special Spa services for guests as young as 10 years old as long as they are continually accompanied by a parent or guardian. You must be 18 years of age or older to receive a massage or body treatment.